- Scope of application. Acceptance of the General Conditions of Purchase
The present General Conditions establish the conditions for ordering, payment and delivery of the products requested by the CLIENTS (hereinafter, the “CLIENT”), as well as the management of responses on them. The General Conditions will be available on the site sujeydesigner.com.
The realization of a purchase order made by the CLIENT in the site sujeydesigner.com implies for its part the knowledge and the full acceptance of the General Conditions of purchase.
- Placing orders
Any order made through the site sujeydesigner.com constitutes a distance contract between the CLIENT and subjecydesigner.com, and necessarily implies the unconditional acceptance by the CLIENT, without limitation or condition, of the General Conditions. In order for the CUSTOMER to know the products that he wants to buy, and to place an order, the site sujeydesigner.com presents the characteristics of the products offered for sale. Photographs of products offered for sale are indicative only. We remember that Sujey products are handmade garments, with fabrics and fabrics in very limited quantities and for thi
Any changes that the CLIENT wishes to make in their order will be analyzed by Sujey whenever the CLIENT has notified by email sent to the address email@example.com before the date foreseen for the shipment of the order. In the event that the change can not be accepted by Sujey, it will be refunded, as long as the shipment is not in the hands of the transport company. In the event that the order is being handled by the carrier Sujey must wait to receive the return of the same before being able to make the corresponding reimbursement.
- Rates and terms of payment
The prices displayed on the Web are indicated in euros, do not include the shipping costs, which are indicated separately on the Web. These expenses are charged to the CLIENT and are reflected in the invoice separately from the sale price of the products. The CLIENT will be informed, before the final registration of his order, of the shipping costs related to that order, and the payment will be requested to the CLIENT for the total amount of the purchase.
Payment can be made through credit card or Paypal. When placing your order, the CLIENT must indicate the number of his bank card.
The products are sold at their current price on the date of confirmation of acceptance of the order by Sujey. The price indicated in the order confirmation by Sujey is the final price. The data supplied by the CLIENT and registered by sujeydesigner.com together with the order will constitute proof of the transactions between the CLIENT and Sujey. Upon confirmation of the order by the CLIENT, Sujey will send a confirmation message to the CLIENT informing him that his order has been duly registered. The price of products purchased must be paid at the time the CLIENT pays for the web. The transfer of risk of loss and deterioration of the products will take place after the delivery and receipt of the Products by the CLIENT.
- Delivery of products
The products purchased by the CLIENT will be shipped within approximately 1 to 15 days from the date of order, at the address provided by the CLIENT when placing your order. The duration of the transport may vary according to the chosen transport company and the delivery area. At the time of sending the product the customer will receive an email that will notify you of the departure of your Sujey package and you can start calculating the delivery date.
If the maximum delivery period is exceeded, provided that the cause of such delay is not due to circumstances of force majeure, the CLIENT may request the termination of the contract and reimbursement of the amounts that he would have paid. Except in special cases, or for lack of availability of one or more products, the products requested will be delivered in one go. Deliveries are made by an independent transportation company. The CLIENT must check the status of the products delivered to him. You have a period of 15 days from the delivery to return the product by certified mail addressed to sujeydesigner.com to the address: Sujey c / La Flauta Mágica, 30. 28222 Majadahonda- Madrid- Spain.After this period has elapsed and no claim has been received from the CLIENT, the Products shall be deemed to comply and Sujey will not accept any claim based on these grounds. Sujey will replace in the shortest possible time and, at its expense, all products delivered whose non-conformity has been duly proven by the CLIENT.
In case of return due to an error in delivery or a change request, any nonconforming product must be returned in its entirety and in its original packaging, together with the delivery note to Sujey. The nonconforming product will be automatically changed, subject to availability, or refunded if it is not available within 30 days of the payment made by the CLIENT. Expenses resulting from the change of a nonconforming product will be borne by Sujey and refunds by the CUSTOMER.
- Right of withdrawal
If for any reason the CUSTOMER is not satisfied with your order, you have a period of 15 days from the date of delivery of the product to return it to Sujey for exchange or refund. The amounts paid by the CLIENT, excluding shipping costs, will be reimbursed by bank transfer once the product has been received, to the account indicated for that purpose by the CLIENT within a maximum period of 30 days from the exercise of the right of withdrawal . The return costs are charged to the CLIENT, the cost of shipping the new product by Sujey.
To know how to return a product click here.
This right of withdrawal will be subject to the following conditions: (i) The product must be returned and in a packaging; (Ii) the return of the product must be made within the established period, for which purpose the date of the delivery note will be taken as reference. (Iii) the product must not have been used; (iv) all shipping by post shall be certified and acknowledged, as Sujey will not assume loss of the product during the return transportation.
- Data Protection
OWNERSHIP OF THE FILE.- In compliance with Organic Law 15/1999, dated 13th December, on the Protection of Personal Data, the CLIENT is advised that the data provided through a purchase order, the request for A catalog, subscription to the Newsletter, etc. Will become part of a database owned by Sujey, having been notified to the Spanish Data Protection Agency the existence of the same by the registration of a file, the ownership of which falls on the aforementioned mercantile. All the data requested are those considered necessary and essential for the management of the business relationship with the CLIENT, as well as the requests and / or orders and their collection and also for the forwarding of information for advertising and prospecting purposes Trade in footwear and accessories by any of the existing means of communication.
CONFIDENTIALITY OF THE DATA – ASSIGNMENT.- The personal data will be treated with the utmost confidentiality, having adopted Sujey as responsible for the file, technical and organizational measures necessary to guarantee the confidentiality and security of personal data, avoiding its alteration, loss, Treatment or unauthorized access.
RECIPIENTS AND PURPOSE OF THE INFORMATION .- The CLIENT authorizes Sujey to use his e-mail address as a usual means of communication with him, and for the sending of information about all products and services, considering the sending of his data as Express consent to the above.
RIGHT OF THE HOLDER .- In any case, the user or CLIENT has the right to exercise the rights of access, rectification, opposition and cancellation in the area recognized by Organic Law 15/1999 of December 13, by the channels of the provisions in Royal Decree 1720/2007 of 21 December.
- Customs and taxes
Residents in the European Union.
The prices of the products that are on sale on the Web include the Value Added Tax (I.V.A.). In case of being a company with the right to exempt I.V.A, you must provide us with your VAT number and the relevant certificate.
Residents in non-EU countries.
Purchases made by natural or legal persons resident in non-EU countries will not be exempt from the payment of the VAT unless they send us the appropriate certificate.
Orders destined for non-EU countries are subject to various customs and taxes. The payment of these, will correspond to the CLIENT.
- Applicable law and jurisdiction
This contract is governed by Spanish law. Any disputes arising from the validity, interpretation, execution, termination or other circumstances of this contract shall be submitted to the jurisdiction of the courts of Madrid.
Susana Jaen Lara
c/ La Flauta Mágica, 30.
If for any reason the customer is not satisfied with his order or wants to modify the size or model purchased, he has a period of 15 days from the date of delivery of the product to return it to Sujey. The amounts paid by the CUSTOMER, including shipping costs, will be refunded through the payment method used in the online store once received the product, within a maximum period of 30 days from the exercise of the right of withdrawal. The return costs are charged to the CLIENT, the cost of shipping the new product by Sujey.The shipping address for the return is:SUJEY. C / La Flauta Mágica, 30 28222 Majadahonda- Madrid- Spain
This right of withdrawal will be subject to the following conditions: (i) The product must be returned and in a packaging; (Ii) the return of the product must be made within the established period, for which purpose the date of the delivery note will be taken as reference. (Iii) the product must not have been used; (iv) all shipping by post shall be certified and acknowledged, as Sujey will not assume loss of the product during the return transportation.CUSTOMS costs will be borne by the CUSTOMER.